Ensuring your satisfaction is our primary goal and utmost priority. Upon receiving your delivery, please inspect it promptly, and notify us immediately if any issues arise.

In the event of receiving a damaged item, it is crucial to inform us within 48 hours of receipt. If you decide to return an item due to a change of mind, you have a 30-days for a refund, excluding postage and handling. Initial responsibility for shipping and handling costs on returns lies with the customer. PowerMowers will reimburse standard postage costs if the item is covered by warranty or found to be not as described. For a refund to be processed, the returned products must be in their original, unused condition and packaging. Kits/sets must be returned with all components included. Before making any alterations, cuts, or final fitments, purchasers are responsible for ensuring the correctness of the purchased item.

When returning products, please include the Invoice Number. Products returned without reference of sale cannot be processed. We retain the right to deny a refund for returned items that have been fitted or are not in their original condition, including packaging.