Established in the late 1960s within the confines of Neville Thomas' humble shed, the business rapidly earned a sterling reputation for its exceptional repair work and effective solutions to flawed designs. In a mere few years, it burgeoned into a national powerhouse within the industry and became renowned as a purveyor of premium-grade products and top-notch service. Whenever design limitations reared their heads, the company either procured superior products from abroad or engineered bespoke machinery to cater to the domestic market's specific needs. As a second generation steers the business into the modern era, we remain steadfast in our unwavering dedication to our original goals.
Presently, we continue to manufacture an array of products domestically while sourcing more exclusive wares than ever before as a viable alternative to the inferior machines peddled in hardware stores or sold under different brands in servicing dealerships. Our expectations go beyond the initial purchase: just as our clients do, we require our suppliers to match or surpass the competition in terms of quality and post-sales support as a comprehensive package. We demand reasonable parts pricing and swift delivery times, even if this entails eliminating the middle man in the process.
We eagerly anticipate showcasing some of our products to you here and welcome any inquiries about our range. We are confident that we possess an exceptional solution to any outdoor equipment requirement you may have.
At the heart of our values is a commitment to openness, generosity, and collaboration. We understand that the most significant progress comes from a willingness to listen to others and embrace new ideas, solutions, and processes. As such, we approach every interaction with customers and colleagues with a broad and open mind, always seeking ways to enhance our performance and drive positive change.
We pride ourselves on our unwavering dedication and sense of responsibility, ensuring that we always deliver on time and to the highest possible standards. We believe that reliability and consistency are critical to building strong relationships with our customers and colleagues, and we take our commitments seriously, striving always to exceed expectations.
Our team is comprised of individuals who share a passion for excellence and a drive to achieve the very best in everything we do. We set high standards for ourselves and for each other, always challenging ourselves to improve and reach new levels of performance. We understand that this pursuit of excellence is an ongoing journey, and we work collaboratively to identify areas for improvement and push ourselves to be our very best.