Last Modified : November 28, 2023

ONLINE PRIVACY POLICY

NOTICE OF COLLECTION

PowerMowers' places a significant emphasis on safeguarding the privacy of users visiting the PowerMowers Australia Web Site. This Online Privacy Policy aims to transparently communicate PowerMowers' practices regarding the collection, utilisation, accessibility, and security of information provided by users on the PowerMowers Web Site. It is essential to note that this policy is not applicable to information gathered: (1) offline or through alternative means, encompassing other PowerMowers-operated websites or any third-party platforms (including affiliates and subsidiaries); or (2) by any third party (including affiliates and subsidiaries), whether through applications or content (including advertising) that may be linked to or accessed from the PowerMowers Web Site.

Upon accessing or utilising the PowerMowers Web Site, Users are in agreement with the terms stipulated in this Online Privacy Policy and PowerMowers' Terms and Conditions of Web Site Use. It is pertinent to acknowledge that this Online Privacy Policy may undergo revisions. Continued use of the PowerMowers Web Site following modifications is considered an acceptance of the amended terms, emphasising the importance of periodically reviewing this Online Privacy Policy for updates.

A. DATA COLLECTION

The purpose of the PowerMowers Web Site is to provide interactive online access to information, resources, and services, enhancing your understanding of our full line of products and facilitating purchases. We acknowledge the importance of safeguarding user privacy and collect the following types of user information:

  1. Contact Information:
  2. Purchasing Information:
  3. Demographic Information:
  4. Visit Details:
  5. Computer and Connection Information:

How We Use Your Information

Information provided by users is utilised for product and service sales, warranty registration, product recall, personalising the online experience, and selectively sending information of particular interest. If you order our products and services, we use your information to process orders, ship products, and provide services. Email addresses and/or phone numbers may be used for order communication, and confirmation emails are sent for product and service orders.

Additionally, we may collect other user information to conduct market research, meet user needs, and promote the purposes of our website.

B.SECURITY

We employ secure web pages when collecting credit card and personal information. Our online credit card processing ensures data relay through secure channels using SSL. Credit card information is not stored on our servers. Employees and agents processing orders are granted access with secure passwords.

C. COOKIES

We may use "Cookies" to collect information about user interactions with our website. Cookies enhance website usage, streamline user experience, and improve functionality. Users can manage cookie preferences through browser settings.

D. INTERNET-BASED ADVERTISING

We may utilise cookies, pixels, beacons, or other web tracking technologies for interest-based advertising, tracking time spent on our sites, and content views. Trusted third parties may collect and process this information in compliance with our Privacy Policy. Users may see our ads on other sites based on browsing behavior. Opt-out options are available through browser settings.

Some content on our website may be served by third parties, utilizing cookies or other tracking technologies. We do not control these third-party technologies or their usage. Users with questions about advertisements or targeted content should contact the responsible provider directly.

E. ACCESS TO USER INFORMATION

Our website provides information on various product catalogs, manuals, and other literature. Users can order products and services online. Registered users with concerns about information submitted should contact us.

If a user wishes to retrieve, update, modify, or delete information collected by us, they can contact us at 08-8272-4988.

F. DISCLOSURE OF USER INFORMATION

We do not sell, rent, or trade personal information to third parties. However, we may share personal information with affiliates and business partners to facilitate user purchases. Cooperation with legal processes may require disclosure for legal proceedings, protecting rights, property, or safety, and in limited situations, for fraud protection and credit risk reduction.

G. UPDATES TO OUR PRIVACY POLICY

Recognising the need to update this Privacy Policy, we reserve the right to make necessary updates. Changes will be posted on our website, and users are responsible for periodic checks for updates.

H. CONTACT INFORMATION

For questions or concerns regarding our website and Privacy Policy, Australian customers can contact the PowerMowers Marketing Department at 08-8272-4988 from 8:30 a.m. to 5:00 p.m. (ACDT) Monday through Friday.

At PowerMowers, we are committed to maintaining transparency and a secure online environment for our Australian customers. Your privacy is our priority, and we appreciate your trust in us.