Powerful Products. Powerful Warranty.

Our product range is designed to be powerful, easy to use, and built to last. Whether you’re a homeowner, landscaper, lawn care professional, groundskeeper, or arborist, you benefit from our industry-leading warranty when you purchase our products.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to:

• A replacement or refund for a major failure

• Compensation for any other reasonably foreseeable loss or damage

• Repair or replacement if the goods fail to be of acceptable quality and the failure does not amount to a major failure

Products sold by POWER MOWER SERVICE PTY. LTD. are covered by their respective manufacturers’ warranties.

Consumer Rights

For goods ordinarily acquired for personal, domestic, or household use, the following laws apply:

• Competition and Consumer Act 2010 (Aust)

• Consumer Guarantees Act 1993 (NZ)

These rights are in addition to this warranty and cannot be excluded.

Warranty Coverage

POWER MOWER SERVICE PTY. LTD. stands behind the quality of PowerMow products and offers a comprehensive warranty to the original retail purchaser. This warranty guarantees that the product is free from defects in material and workmanship. We commit to repairing or replacing any defective product at our discretion, free of charge, within the specified warranty period.

Key points:

• Warranty applies to the original retail purchaser

• Warranty starts on the date of purchase

• Proof of purchase is required

• Warranty work must be performed by an authorised PowerMowers dealer

• Costs for delivering the product to the dealer and return after repair/replacement are the customer’s responsibility

Warranty Does Not Cover Damage Caused By:

• Lack of lubrication or engine failure due to improper oils

• Use of degraded fuels or fuels with more than 10% ethanol

• Use of starting fluids

• Tampering with engine speed governor or emission components

• Operating with improperly maintained or removed cutting shield or air filter

• Dirt, pressure or steam cleaning, salt water, corrosion, rust, varnish, abrasives, or moisture

• Abuse, misuse, neglect, modifications, or use of unauthorised attachments

• Improper storage, stale fuel, or failure to perform required maintenance

• Improper setup, pre-delivery, or repair service by anyone other than an authorised dealer

• Use of incorrect spark plugs

• Overheating or carbon scoring due to restricted exhaust or clogged combustion chamber

• Adjustments such as carburettor or throttle cable adjustments

• Damage to gears or gear cases caused by contaminated lubricants or incorrect grease/oil types

• Loading beyond recommended capacity

• Pump or sprayer running dry, pumping caustic or flammable materials, or broken strainers

• Additional damage caused by continued use after a failure occurs

Non-warranted items include:

• Consumables such as nylon trimmer line and spark plugs

Limitations

• POWER MOWER SERVICE PTY. LTD. may change or improve product designs without obligation to update previous items

• All implied warranties (merchantability, fitness for purpose, etc.) are limited to the stated warranty period

• The warranty only covers repair or replacement of defective parts

• We are not responsible for incidental or consequential damages, including:

  • Cost of returning the product to an authorised dealer

  • Delivery back to the owner

  • Mechanic travel time, phone charges, rental of like product

  • Loss of revenue, time, use, or inconvenience

This warranty demonstrates our commitment to the quality and reliability of PowerMowers products, ensuring customer satisfaction and peace of mind.